Professional Services
Our client is a global professional services providing distinctive, diverse, data-driven and technology-enabled solutions to accelerate the performance of the world’s most influential organisations.
This Operations Consultant will be a key member of the Global Leadership Team responsible for overseeing operational functions, with a commitment to delivering long-term profitable growth, expansion and innovation.
This role would be to start ASAP and is initially for a period of 6 months.
Responsibilities
Responsibilities for this Operations Consultant role will include but are not limited to:
Vision & Strategy
- Work closely with the Global Managing Partner to develop and implement strategic plans, optimise operational efficiencies, and manage best-in-class resourcing on projects.
- Drive the execution of strategic initiatives, ensuring alignment with the business’ overall vision and mission.
- Monitor market trends, competitor activities, and industry developments to identify opportunities for growth and development.
Operational Leadership
- Daily Operations: Oversee daily operations, including client service delivery, pricing, resourcing, quality control, and adherence to professional standards.
- Process Improvement: Continuously analyse and refine business processes to reduce cost, increase profitability, improve quality and streamline operations.
- Resource Allocation: Optimise resourcing to ensure maximum utilisation of delivery capacity globally, reducing gaps in capacity, and accuracy of forecasted utilisation.
- Systems Integration: Continuously review and improve systems utilisation to ensure efficient management of pricing, project management, resource allocation, and auditing
capability. - Reporting: Lead business dashboards and metrics reporting to strengthen clarity over performance/alignment with HC strategies and financial goals.
- Partnership: Partner with GLT members and Partners to ensure Operations is fit for purpose, driving value and profitability, and enabling scalability.
Financial Performance and Profitable Growth
- Partner with Finance to manage HC’s budget, forecast financial performance, and ensure cost-effective operations.
- Monitor performance against margin to identify shortfalls by working with Finance and Regional Leaders to better control costs including identifying and executing cost savings opportunities and increase revenue and margin.
- Implement measures to drive profitability, control costs, and maximise financial performance.
- Optimise resource allocation to support strategic goals, including personnel, technology, and infrastructure investments.
- Collaborate with HR on employee related costs, budgeting, forecasting of resource requirements.
- Drive innovation in operational processes, leveraging new technologies and methodologies to stay ahead of industry trends.
Skills
The skills and experience required for this Operations Consultant role include but are not limited to:
- Previous experience in a superior operational management capability within a Professional Services Firm.
- Demonstrates leadership capability directly impacting strong P&L revenue growth and margin management.
- Strong growth orientation and strategic skills.
- Ability to analyse data and trends to make impactful informed decisions.
- Strong operational command.
- A leader with excellent communication skills.
- Ability to provide clarity, momentum and motivation to others even in times of organisational change.
- An advocate and a role model of adhering to processes and quality standards.
- Model and promote an environment of collaboration, inclusion and teamwork across the organisation; manage conflict effectively to ensure positive teams and work environment.
- Create an open and transparent environment in which diverse individuals can team together to drive optimal operational outcomes.
Apply
To apply for this Operations Consultant role, please use the apply button.
Please note that due to the expected volume of applications, we will only be able to respond to those candidates whose experience closely matches the requirements of our client. We are sorry, but if you have not heard from us within the next ten days, please assume you have been unsuccessful on this occasion.
Walker Hamill has been a specialist finance and strategy recruiter for over 30 years. We have an extensive client group, including major multinational listed organisations, private equity backed businesses and privately owned companies. We recruit across all sectors and have particularly strong client relationships in media, retail, pharma/biotech, technology, property/real estate, leisure and business services. Headquartered in London, we have additional offices in continental Europe.